At Rimsha Collection, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that is collected and recorded by Rimsha Collection and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit our website, place an order, or create an account, we may collect the following personal information:
- Personal Details: Full name, phone number, and email address.
- Shipping & Billing Details: Delivery address and city (for order fulfillment across Pakistan).
- Account Information: Order history and account preferences.
- Technical Data: IP address, browser type, and device information collected automatically via cookies to improve your user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process, dispatch, and deliver your orders via our courier partners.
- Customer Support: To contact you regarding order confirmations, tracking updates, and support inquiries.
- Improving Our Services: To analyze website performance, enhance our website layout, and offer better kids wear products.
- Marketing & Updates: To send you promotional offers or updates (only if you opt-in to receive them).
3. Cash on Delivery (COD)
We prioritize your financial safety:
- We offer Cash on Delivery (COD) as a primary payment method for your convenience across Pakistan.
4. Third-Party Services
We do not sell, trade, or rent your personal information to third parties. However, we share necessary details with trusted partners solely to run our business:
- Courier & Logistics Companies: Your name, address, and phone number are shared with delivery partners (e.g., TCS, CallCourier, Leopard, Trax) strictly to deliver your parcels.
- Website Analytics: Tools like Google Analytics may collect anonymous usage data to help us understand website traffic.
5. Cookies
Rimsha Collection uses ‘cookies’ to store information about visitors’ preferences, optimizing the user experience by customizing web page content based on browser type and other information. You can choose to disable cookies through your individual browser options.
6. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure when you place an order on our site.
7. Children’s Information
Although we sell Kids Wear (Boys & Girls fashion), our website is intended for use by parents and adults. We do not knowingly collect personal information from children under the age of 13.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any incorrect or outdated information.
- Request the deletion of your account or personal data from our records.
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Website: rimshacollection.com
- Email: support@rimshacollection.com
- WhatsApp / Phone: +92306-0212580
